Shipping Details

Shipping Rates

We offer free shipping on all orders over 49 USD. If your order does not meet this minimum we offer a flat shipping fee of 14.99 USD regardless of weight in continental USA. All order are shipped via Ground Shipping. Kevala may use different delivery companies such as UPS and FedEx to fulfill orders. Please see map below for delivery time frame.

Shipping to Alaska, Puerto Rico or Hawaii? Please contact us at info@kevala.net for a special quote.

24-hour order processing guarantee
All orders are guaranteed to be shipped within 24 hours after being placed. Orders placed on weekend and holidays will be processed the following business day*

*We do not ship to P.O. boxes.
 

Return Policy

We guarantee total customer satisfaction. If you are not completely satisfied with your purchase, you may return the products within 30 days of purchase date.

Total product charges will be refunded, the shipping charge will be refunded only on damaged items or if a wrong item was shipped. We will process your return promptly, but please allow 1 or 2 billing cycles for credit to show up on credit card statement.

Please contact us at info@kevala.net, and our Customer Service Department will send you the return instructions.  

 

Return Damaged Merchandise

If your merchandise was damaged in transit or is defective, please contact us at info@kevala.net, and our Customer Service Department will arrange for a replacement.

Delivery Time Frame